INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact Apexing for support?
You can reach our customer support team anytime by emailing us at help@apexing.shop or calling +1 (707) 595-1466.
Where is Apexing LLC located?
Our office is located at:
34 Yorkshire Dr, Santa Rosa, CA 95401, USA
We’re proud to be a California-based company offering innovative tech gadgets to customers across the USA.
How long does it take to receive a response to my inquiry?
We typically respond to all customer queries within 24 to 48 hours on business days.
If you contact us on weekends or holidays, please allow additional time for a reply.
What should I do if I receive a damaged or faulty product?
If your item arrives damaged or isn’t working properly, please email us within 7 days of delivery at help@apexing.shop.
Include your order number, a brief description, and clear photos of the issue. We’ll arrange a quick replacement or refund.
INFORMATION ABOUT US