Last updated: October 10, 2025
Store Name: Apexing LLC
Website: www.apexing.shop

At Apexing LLC, we want you to shop with complete confidence. If you’re not fully satisfied with your purchase, we’re here to help.

✅ Return Policy

We offer a 3-day return window from the date your item is delivered.
To be eligible for a return:

  • The item must be unused, in the same condition that you received it.
  • It must be returned in its original packaging with all accessories and manuals.
  • Proof of purchase or receipt is required.

Once your return is approved, you’ll receive a confirmation email with instructions on how to send your item back to us.

💰 Refunds

After receiving and inspecting your returned item, we’ll notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 3–5 business days.
  • If the product is damaged, used, or missing parts not due to our error, only partial refunds may be granted.

🔁 Exchanges

We replace items only if they are defective or damaged upon arrival.
If you need an exchange for the same item, please contact us at help@apexing.shop within 3 days of delivery.

🚫 Non-Returnable Items

Certain items cannot be returned, including:

  • Products damaged after use
  • Sale or clearance items
  • Digital or downloadable goods

📦 Return Shipping

Customers are responsible for covering return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance for your protection.

📩 Contact Us

If you have any questions about returns or refunds, reach out to us anytime:
Email: help@apexing.shop
Phone: +1 (707) 595-1466
Address: 34 Yorkshire Dr, Santa Rosa, CA 95401, USA